Answer: PhoneIndia.com is a telecom company registered in the state of Georgia, USA, with offices in the United States, Canada, Europe and South America.

Answer: Open an account, add credit and call using our local and toll free access numbers in more than 35 countries around the world.

Answer: Our service is available to anyone who lives in one of the countries where we offer access numbers (click here for a complete list).

Answer: PhoneIndia.com is using the latest telecom technologies to bring you great savings. Also, by offering our services online we are more efficient than regular distribution channels.

Answer: To buy credit visit this page and enter the amount you wish to add to your account.

Answer: Yes, every person who wants to use our services has to open an account with PhoneIndia.com.

Answer: Your account with PhoneIndia.com has the following features: access to our pinless service, call records, remaining balance, speed dial etc.

Answer: Our service can be accessed from any phone number without entering the PIN by registering your phone numbers with our website. This feature is available in your account.

Answer: Yes, we offer a speed dial service for up to 10 phone numbers. Add the desired phone numbers in your account and you will be able to call your family and friends just by entering one digit.

Answer: Please visit our contact page for our email address and phone number.

Answer: No. PhoneIndia.com values your privacy and will not share your personal information with any third party.

Answer: PhoneIndia.com uses SSL technology when transferring your credit card information so you will be protected against the loss, misuse or alteration of your personal data. The Secure Sockets Layer (SSL) is a security protocol used by Web browsers and Web servers to help users protect their sensitive data during transfer. During a secure session data passed between your browser and our system is encoded so that only our system can decode it, helping to ensure that the information transmitted remains confidential.

Answer: Sign in to your account with username and password. Once logged in you will have the option to change all your customer information.

Answer: You can change the password on the customer information page in your account.

Answer: Click on "Forgot password" in the upper right hand corner of our website and enter the username for your account on the next page. Password will be sent to the email address we have on file. If you cannot remember your username, please contact us.

Answer: PhoneIndia.com accepts credit card payments using Visa, Mastercard, American Express, Discover and PayPal.

Answer: Your transaction will display the credit in US Dollars (USD) but you can use for payment any credit card currently supported by our system (Mastercard, Visa, etc.) issued in your local currency. The exchange rate and any other fees associated with the transaction are subject to the terms and conditions stated by your credit card issuer. We are not charging any extra fees for transactions made with credit cards issued in non-USD currencies.

Answer: Click on "Rates" above on the navigation bar. You will see the lowest rate for each individual country. Click on the country's name for additional rates for specific areas of that destination.

Answer: No, our rates include all fees and taxes. There are no additional charges other than the advertised rates.

Answer: A toll-free access number (or Freephone number in the UK) is a special telephone number, in which the calling party is not charged for the call by the telephone company.

Answer: A local access number is a regular phone number that you can call to get access to our network.

Answer: In order to make international calls you have to add credit to your account and dial one of our access numbers. Then enter the destination number in one of these formats:

1. Calling from USA and Canada: Dial 011 + Country Code + Phone Number.

2. Calling from outside USA and Canada: Dial 00 + Country Code + Phone Number.

3. Calling from Australia: Dial 0011 + Country Code + Phone Number

Answer: Cellphone companies charge more for calls terminated to phone numbers belonging to their networks.

Answer: Your account and credit will never expire.

Answer: Yes, our rates are the same 24/7.

Answer: Please make sure you are dialing the correct number. For more assistance contact customer service.